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Beyond the Classroom series NOW AVAILABLE!
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Series of 4-1hour seminars, each consisting of 1/2 hour content discussion and the last half hour is an Ask the Experts session where our instructor will field questions from the students.
Back to the Course Categories Page
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| Beyond the Classroom - An Introduction |
When: 4/27/09 at 12pm PDT
Format: Virtual Instructor-Led Training
Duration: 1 hour
Audience: ITSM administrators
Description: This seminar will cover an introduction on how these seminars will be done, followed by an Ask the Experts session regarding system administration.
Cost: FREE
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| ITSM Tips, Tricks and Answers from the Experts - Queries and Dashboards |
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When: 4/28/09 at 12pm PDT
Format: Virtual Instructor-Led Training
Duration: 1 hour
Audience: advanced ITSM administrators
Description: This seminar will cover how to run queries and create dasboards.
Cost: $75/per user or all 4 seminars for $200/per user
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| ITSM Tips, Tricks and Answers from the Experts - Building Forms |
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When: 4/29/09 at 12pm PDT
Format: Virtual Instructor-Led Training
Duration: 1 hour
Audience: advanced ITSM administrators
Description: This seminar will cover how to build a detailed form based on call type.
Cost: $75/per user or all 4 seminars for $200/per user
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| ITSM Tips, Tricks and Answers from the Experts - Security and AD Integration |
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When: 4/30/09 at 12pm PDT
Format: Virtual Instructor-Led Training
Duration: 1 hour
Audience: advanced ITSM administrators
Description: This seminar will cover some security and AD integration.
Cost: $75/per user or all 4 seminars for $200/per user
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| ITSM Tips, Tricks and Answers from the Experts - OPEN FORUM |
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When: 5/1/09 at 12pm PDT
Format: Virtual Instructor-Led Training
Duration: 1 hour
Audience: advanced ITSM administrators
Description: This seminar will be an open forum, attendees must be prepared with questions before attending seminar .
Cost: $75/per user or all 4 seminars for $200/per user
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